Skip to content
FREE UK Shipping on orders over £45
FREE UK Shipping on orders over £45

Privacy policy

Privacy Policy

What information do we collect from you?

  • Your name
  • Your address
  • Your mobile and/or fixed-line telephone number
  • Your email address
  • Your purchase history

The information we collect is categorised as contact details and purchase history.

Why do we collect this information?

You are one of our customers.

We will process your Personal Data under our legitimate interests, which are:

  • Direct marketing of our products and services
  • Customer service
  • Account management
  • Identifying additional products, based on their purchase history, that customers may wish to buy

and to invoice and deliver your order under the contract of sale we have entered into.

We will also process:

  • Your name
  • Your address

to record details of sales we have made to you, so that we can meet our legal obligations under taxation law.

We will only send you marketing emails if you have given your consent for this, or you have purchased a similar product or service from us in the past.

Where did we get your information?

Your details have been collected from you directly.

Who might we share your information with?

We will also share your Personal Data with British local and central government bodies and agencies; to the extent required by law.

Can I opt out?

Please contact us at privacy@scribblers.co.uk if you want to opt-out of our direct marketing.

If you have given your consent to receive marketing emails from us you can withdraw this by contacting us at privacy@scribblers.co.uk.

You can opt-out of our analysis of your purchase history and subsequent product recommendations at any time by letting us know at privacy@scribblers.co.uk 

What do we do with your information?

We will use your Personal Data to communicate with you regarding the products and services we supply to you.

Where you have purchased a similar product or service from us, or have given your consent to receive marketing emails, we will also send you recommendations of further products or services you may be interested in buying.  These recommendations will have been made through our analysis of your past purchase history.

How long do we keep hold of your information?

We will retain:

  • Your name
  • Your address

for up to seven years after you last purchased a product or service from us.

Your telephone numbers and email address will be retained for up to one year after we have last been in contact with you.

Our additional product recommendations will be retained for up to one month after we have produced these by analysing your past purchases.


What are your rights?

You can contact us at privacy@scribblers.co.uk and:

  • Ask us to provide a copy of the Personal Data for you that we hold or process.
  • Request that we make a correction to the Personal Data for you that we hold or process.
  • Object to our processing of your Personal Data.

If you are unhappy with our processing of your Personal Data; or our handling of a related request you can complain to the ICO at https://ico.org.uk/concerns or contact them by telephone on 0303 123 1113.


You also have the right to take legal action if you are not satisfied with our handling of your Personal Data; or how we deal with a related request.

Is your information used for any automated decision making?

We will not process your Personal Data for the purpose of automated decision making that has a legal or similar effect on you.

Will your information be transferred overseas?

From time to time, our suppliers may store and process your data outside the European Economic Area (EEA), in the United States.

When this occurs, your Personal Data is safeguarded by our policy of using suppliers who have adopted European Union (EU) Model Clauses; or who hold a current Privacy Shield certification for their US-based operations.

What are our contact details?

This Privacy Notice is issued by Rousy Limited, trading as Scribblers.

Our principal place of business is North East Suffolk Business Centre, Pinbush Road, Lowestoft, Suffolk, NR33 7NQ

You can contact us:

  • By post, using the postal address given above.
  • By Telephone, on the contact number published on our website.
  • By email using privacy@scribblers.co.uk



Cookie Policy

Last updated 10/3/22

This Cookie Policy explains how Rousy Limited, trading as Scribblers (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our websites at https://scribblers.co.uk (“Websites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Scribblers]) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit https://optout.aboutads.info/ or https://www.youronlinechoices.com/.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential Cookies

Essential cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

Name:

_ab

Description:

Used in connection with access to admin.

Declared as:

Essential


Name:

_secure_session_id

Description:

Used in connection with navigation through a storefront.

Declared as:

Essential


Name:

__cfduid

Description:

The _cfduid cookie helps Cloudflare

detect malicious visitors to our Customers’

websites and minimizes blocking legitimate users.

Declared as:

Essential


Name:

Cart

Description:

Used in connection with shopping cart.

Declared as:

Essential


Name:

cart

Description:

Used in connection with shopping cart.

Declared as:

Essential


Name:

cart_sig

Description:

Used in connection with checkout.

Declared as:

Essential


Name:

cart_ts

Description:

Used in connection with checkout.

Declared as:

Essential


Name:

cart_ver

Description:

Used in connection with shopping cart.

Declared as:

Essential


Name:

checkout_token

Description:

Used in connection with checkout.

Declared as:

Essential


Name:

Secret

Description:

Used in connection with checkout.

Declared as:

Essential


Name:

secure_customer_sig

Description:

Used in connection with customer login.

Declared as:

Essential


Name:

storefront_digest

Description:

Used in connection with customer login.

Declared as:

Essential


Name:

_shopify_u

Description:

Used to facilitate updating customer account information.

Declared as:

Essential


Name:

XSRF-TOKEN

Description:

Used in connection with GDPR legal Cookie.

Declared as:

Essential


Name:

gdpr_legal_cookie_session

Description:

Used in connection with GDPR legal Cookie.

Declared as:

Essential


Name:

_bc_c_set

Description:

Used in connection with GDPR legal Cookie.

Declared as:

Essential


Name:

_tracking_consent

Description:

For Shopify User Consent Tracking.

Declared as:

Essential


Name:

_shopify_m

Description:

Used for managing customer privacy settings.

Declared as:

Essential


Name:

_shopify_tm

Description:

Used for managing customer privacy settings.

Declared as:

Essential


Name:

_shopify_tw

Description:

Used for managing customer privacy settings.

Declared as:

Essential


Name:

_storefront_u

Description:

Used to facilitate updating customer account information.

Declared as:

Essential


Name:

cart_currency

Description:

Used in connection with cart and checkout.

Declared as:

Essential





Statistical and Marketing Cookies


Statistical cookies help shop owners understand how customers interact with websites by anonymously collecting and reporting information. Marketing cookies are used to track visitors across Web pages. The goal is to serve advertisements that are relevant and appealing to the individual user and are therefore more valuable to third-party advertisers.

Name:

_orig_referrer

Description:

Used in connection with shopping cart.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_landing_page

Description:

Track landing pages.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_s

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_d

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_fs

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_s

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_y

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_y

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_sa_p

Description:

Shopify analytics relating to marketing & referrals.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_sa_t

Description:

Shopify analytics relating to marketing & referrals.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_uniq

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

_shopify_visit

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

tracked_start_checkout

Description:

Shopify analytics relating to checkout.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

ki_r

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

ki_t

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy

Name:

ab_test_*

Description:

Shopify analytics.

Declared as:

Marketing & Analytics

More Information:

https://www.shopify.com/legal/privacy


Name:

_ga

Description:

This cookie is used to collect information about

how visitors use our website.

We use the information to compile reports and

to help us improve the website. The cookie

collects information in a way that does not

directly identify anyone, including the number

of visitors to the website and blog, where visitors

have come to the website from and the

pages they visited.

Declared as:

Marketing & Analytics

More Information:

https://policies.google.com/privacy


Name:

_gid

Description:

This cookie is used to collect information about

how visitors use our website.

We use the information to compile reports and

to help us improve the website. The cookie

collects information in a way that does not

directly identify anyone, including the number

of visitors to the website and blog, where visitors

have come to the website from and the

pages they visited.

Declared as:

Marketing & Analytics

More Information:

https://policies.google.com/privacy


Name:

__kla_id

Description:

To track any identified site visitors. A visitor can be

identified when they fill out a Klaviyo signup form

or click a link from a Klaviyo email.

Declared as:

Marketing & Analytics

More Information:

https://www.klaviyo.com/legal/privacy-notice


Name:

_fbp

Description:

Identifies browsers for the purposes of providing

advertising and site analytics services and has

a lifespan of 90 days.


Declared as:

Marketing & Analytics

More Information:

https://www.facebook.com/policies/cookies/


Name:

_gat

Description:

This cookie is used to throttle request rate.

These are third party cookies that are placed

on your device to allow us to use the Google

Analytics service. These cookies are used to

collect information about how visitors use

our website.

Declared as:

Marketing & Analytics

More Information:

https://policies.google.com/privacy


How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@scribblers.co.uk or by post to: 

North East Suffolk Business Centre, 

Pinbush Road, 

Lowestoft, 

Suffolk, 

NR33 7NQ.